Originally from ticket #3359.
I am a new user. I cannot save MS WORD or EXCEL files directly to Open Drive. A message comes which which says it cannot save because the folder is "read only". In fact, when I do a "save as", the window does not even display my folders. How do I resolve this? I am an accountant and work with WORD and EXCEL all the time, so this is critical.
You should be able to open a document or excel file in OpenDrive web and save directly from there.
From your PC however there are currently issues with some applications that are unable to save directly into OpenDrive. We are aware of this issue and we are working to resolve this.
What I would suggest to resolve this is to save your work in a folder in your hard drive (or your desktop if that is more convenient) and set that folder to backup or sync with OpenDrive. This also allows you to make changes in the file directly in your computer and it updates on your OpenDrive.
Hope this helps!